We no longer print a catalog. By having an i-catalog, you are easily able to access our product information anywhere,and it is also easier to find information. Our i-catalog also helps us reduce our impact on the environment since we use less paper and there is less waste when we update our catalog.
Returned goods must be authorized by our Customer Service Department. Notification must be received within 14 days of receipt. We do not accept broken containers, materials involved in a bankruptcy sale or deteriorated due to improper storage, heat or cold. Goods may not be returned for credit unless approved by Customer Service, and then only … Read more
Most orders will be processed and shipped within two to three business days and the time to ship varies depending on the delivery address. The lead-time for large quantities or special packing requirements may also affect this timing. The Customer Service Department will provide your delivery date when your order is confirmed.
Please fill out our sample request form. You may also call us at +1 (203) 830-4000 any time Monday through Friday between 8:00 AM and 5:00 PM Eastern Time.
Shipments are made from Danbury, CT, USA by common carrier, as we, in our sole judgment, may deem appropriate. In general, US domestic shipments are by Federal Express or UPS Ground and export shipments are by Federal Express Air. All shipments are FCA DANBURY CT INCOTERMS 2020.
There are no minimum order requirements, however orders of less than one kilogram will incur a surcharge of $300 per item. Additional charges may apply for orders placed with special packaging requests.
Please call us at +1 (203) 830-4000. Our Customer Service Department is available Monday through Friday between 8:00 AM and 5:00 PM Eastern Time. You may also email: customerservice@bedoukian.com.
Type in the CAS Number or the BRI Product # in the search bar found at the top of every page.
Following credit approval, Net 30 days from the date of the invoice.
We only sell to businesses and universities. We will not ship direct to individuals.
